Hello World 👋
Zeba Afia Shama
Technical Support Engineer · WordPress Core Contributor · Community Builder
Turning complex WordPress problems into elegant solutions — one commit at a time.
3+
Years at WPDeveloper
5+
WordCamps Attended
2+
WordPress Core Releases
5+
WP.org Badge Types
WHO I AM
Passionate, Technical, Community-Driven
I’m Zeba Afia Shama — a Technical Support Engineer at WPDeveloper, home of Essential Addons for Elementor, BetterLinks, and more. My day job is solving complex WordPress problems for thousands of users, but my deeper passion is making WordPress accessible for everyone.
I hold a Master’s in Computer Science from Jahangirnagar University and a BSc in CSE from IUBAT (CGPA 3.65). I’ve built sites for brands like Gazi Tyres and worked with international freelance clients.
When I’m not debugging plugin conflicts, you’ll find me organizing Women in WordPress Dhaka meetups, mentoring contributors, or volunteering at WordCamps.
WHAT I DO
Core Competencies
⚡ WordPress Expertise
3+ Years
Theme Dev · Plugin Dev · WooCommerce · Hooks & APIs · Custom Post Types · ACF · Elementor · DIVI
🔍 Troubleshooting & Performance
100+ Issues Resolved
Query Monitor · Speed Optimization · Caching · Slow Query Analysis · HTTP/HTTPS · DevTools
💻 Web Technologies
Full Stack
PHP · JavaScript ES6+ · jQuery · HTML5 · CSS3 · Tailwind CSS · Bootstrap 5 · Git
🛡️ Support & Security
Enterprise Level
Ticket Management · Live Chat · Technical Docs · WordPress Security · Wordfence · Root Cause Analysis
MY STORY
The Journey So Far
Technical Support Engineer — WPDeveloper
Dec 2022 – Present · Mirpur DOHS, Dhaka
Troubleshooting complex WordPress issues for 100,000+ users. Supporting Essential Addons for Elementor, BetterLinks & more. Driving WordPress core testing & contributing to releases.
Executive Web Developer — GroupDot
March 2022 – September 2022 · Asad Avenue, Dhaka
Designed and developed full WordPress sites for enterprise clients. Custom theme creation and plugin customization.
Freelance Web Developer — Upwork & Econ Sourcing
April 2021 – February 2022 · Remote
Delivered custom WordPress builds for international clients including Gazi Tyres, USA & UK-based startups. Specialised in performance & WooCommerce.
COMMUNITY
WordCamp Dhaka 2025
Volunteered at WordCamp Dhaka 2025 — one of Bangladesh’s biggest WordPress gatherings. Contributing to the WordPress community isn’t just a responsibility, it’s a joy.
GIVING BACK
WordPress Community
Core Contributor
Recognized contributor to WordPress releases 6.3 “Lionel” and 6.2 “Dolphy”.
Community Organizer
Co-organizer of WordPress Women Meetup Dhaka — creating inclusive spaces for women in WordPress.
Featured Leader
Featured in Fluent Support’s “Women in Customer Support” article.
ACADEMICS
Educational Background
🎓
MSc in Computer Science
Jahangirnagar University
Masters · 2023
📚
BSc in Computer Science & Engineering
IUBAT
Bachelor's · 2021 · CGPA: 3.65/4.00
THOUGHTS & INSIGHTS
From the Blog
Deep dives into WordPress performance, plugin development, and community stories.
KIND WORDS
What People Say
LET'S CONNECT
Got a WordPress Challenge?
Whether it’s a complex plugin issue, a performance problem, or a collaboration idea — I’d love to hear from you.